Shipping policy
Shipping Policy — LLOYD & CO
At LLOYD & CO, we aim to deliver your order quickly, safely, and reliably. Please review our shipping policy before placing an order.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays).
During high-volume periods (sales or promotions), processing may take slightly longer.
Once your order has been processed, you will receive a confirmation email with tracking details (if available).
Delivery Times
Estimated delivery times after dispatch:
South Africa (Main Cities): 2–5 business days
Outlying Areas: 3–7 business days
Please note that delivery times are estimates and may vary depending on courier delays, weather conditions, or peak periods.
Shipping Fees
Shipping costs are calculated at checkout and may vary depending on your location and order size.
Occasionally, we may offer free shipping promotions, which will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you will receive tracking information via email or SMS (if provided by the courier).
You can use this to monitor your delivery status in real time.
Delays
While we aim to meet all delivery estimates, delays may occur due to:
Courier service disruptions
High order volumes
Incorrect shipping details provided by the customer
External factors beyond our control
We appreciate your patience in such cases.
Incorrect Address
Please ensure your shipping details are correct at checkout.
LLOYD & CO is not responsible for:
Orders delivered to incorrect addresses
Lost parcels due to incorrect information provided
If you notice an error, contact us immediately after placing your order.
Lost or Stolen Packages
Once an order has been marked as delivered by the courier, LLOYD & CO is not responsible for lost or stolen packages.
However, we will assist where possible in investigating the issue with the courier.
Contact Us :+27750120478
For any shipping-related questions:
LLOYD & CO Support
Email: support@lloydco668@gmail.com